FAQ's

  • Can I pay with Credit Card?

Yes. Once you have added your items to your cart, view your cart and then click ‘proceed to checkout’. Once at the checkout fill out your information and delivery details. Scroll down to the bottom of the page and you will see a red button which says ‘CLICK HERE TO PAY WITH CREDIT CARD’. Once you have clicked this button allow roughly 30-60 seconds for the credit card page to load.

  • Is this business legit?

We are the real deal. We supply legit 99% high purity/quality research products within AUS.

  • Are your products legit?

All products have COA documents on each product page to further prove their 99% purity/quality. Each product contains exactly what is stated on the label of each individual product. We go the extra mile and ensure that each batch of all of our products are purity tested before they are available to purchase on our store.

  • How long until I receive my order?

You can expect to receive your order anywhere within 3-7 full business days. Rural areas can take longer. International orders can take up to 16 full business days.

  • Is my order coming from within AUS or Overseas?

Your order is sent from within AUS.

  • Can I purchase your products in store?

Due to further security you will not be able to purchase our products in store and never will. You can only purchase these products direct from our website here.

  • Can I receive my tracking number?

We do not supply tracking numbers due to security reasons. To avoid customer discrepancies we will only keep tracking numbers on file and our friendly staff will monitor them up until they have been successfully delivered.

  • Where are you based?

We do not disclose our address for security reasons but we are based within AUS.

  • Is signature required to receive my order?

No signature is required.

  • What name do I use on my order?

Please ensure you use your real name for your order. There are no risks.

  • Do I need to be home to receive my order?

You do not need to be home. If you are not home your order will be left in a safe place on your delivery premises. If there isn’t a safe place to leave your order, you should receive a pick-up parcel card in your mail box to pick up your order from your (LPO) Local Post Office.

  • Do I risk having my package seized by customs?

We are based and ship your order within AUS so therefore you do not need to worry about customs. We have a 100% success rate with all orders. Even with all international orders.

  • Where is my order (AUS)?

If the full 7 business days has passed and you still have not received your order. Please contact us immediately so that we can follow up and resolve this for you.

  • Where is my order (INTERNATIONAL)?

If the full 16 business days has passed and you still have not received your order. Please contact us immediately so that we can follow up and resolve this for you.

  • Why do you accept Bitcoin payments (NOW OPTIONAL)?

This is to ensure an anonymous transaction for both parties to avoid any issues or discrepancies with law enforcement. If you require more info on how to place your order with us please visit our ‘How To Buy/Use Bitcoin’ page.

  • Do you provide advice on how to use these research products?

We do not condole to use of human consumption in regards to the research products we sell via this site. When you purchase from us you are liable for the researching you conduct with these products.

Please do not email us asking how these products can be utilised.

  • Are there discounts for bulk orders?

We do not give discounts for bulk or larger orders.

  • Do you do wholesale for distributors?

Unfortunately we do not offer wholesale orders.

  • I have another question?

Have an alternative question for us? Please write to us via our ‘Contact Us’ page and our customer support team will ensure they respond to you ASAP.