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Privacy Policy

Privacy Policy

Last updated: December 2025

MedLabs is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the minimum information required to process your order and provide our services:

  • Personal Information:

    • Shipping address

    • Email address (for order updates)

    • Order details

We do not collect or store sensitive data such as:

  • Payment card information (we process payments via cryptocurrency only)

  • Government IDs

  • Unnecessary personal data

2. How We Use Your Information

Your personal information is used exclusively for the following purposes:

  • Processing and shipping your orders

  • Sending updates on order status

  • Responding to customer service inquiries

We will only use your information for other purposes if required by law or with your explicit consent.

3. Information Sharing

We do not sell, trade, or rent your personal data to third parties. However, we may share limited information with trusted service providers under the following circumstances:

  • Shipping carriers (for delivery purposes, we share your shipping address)

  • Legal requirements (if required to comply with legal obligations or respond to legal requests)

We ensure all third parties handle your information securely and in compliance with relevant laws.

4. Data Security

We take the security of your information seriously and implement industry-standard practices to protect it:

  • SSL encryption on all pages to secure your data

  • Secure server infrastructure

  • Limited employee access to customer data

  • Regular security audits to ensure ongoing protection

While we strive to protect your data, please note that no method of electronic storage or transmission is 100% secure.

5. Cryptocurrency Payments

All payments on our website are processed via cryptocurrency. We do not have access to your wallet information, except for the transaction confirmation on the public blockchain.

6. Data Retention

We retain your order information for a period of 12 months for customer service and legal purposes. After this period, your data is securely deleted. You may request earlier deletion by contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

  • Session management (to remember items in your shopping cart)

  • Basic analytics (non-identifying, to understand website traffic and improve services)

You can control the use of cookies through your browser settings. Disabling cookies may impact your user experience.

8. Your Data Rights

As a global customer, you have the following rights concerning your personal data:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data (subject to legal or contractual obligations).

  • Opt-out: Opt out of receiving marketing communications (you can do this by unsubscribing or contacting us directly).

If you reside in a region governed by specific data protection laws (e.g., GDPR in the EU, CCPA in California), you have additional rights that we will respect.

9. International Data Transfers

As a global service provider, your personal data may be transferred and stored in countries outside your own. By using our services, you consent to the transfer of your data to these countries, subject to applicable data protection laws.

10. Contact Us

For any privacy-related inquiries or requests, please contact us through our Contact page.